#Expensicon 1: How Expensify Learned to Scale Support
Recorded live at ExpensiCon - In this episode of The Cloud Accounting Podcast, hosts Blake Oliver, CPA, and David Leary chat with Expensify's Daniel Vidal to share the company's journey towards revolutionizing their customer support. As Expensify's fast-paced growth led to an influx of millions of users, mostly employees with simple queries, they realized their support, while successful for the majority, failed to cater to the complex needs of accountants. Over the last 18 months, they have focused on transforming their customer support.
Many thanks to Expensify for making this episode possible!
Learn more about Expensify here: https://www.expensify.com/
Learn more about ExpensiCon here: https://expensicon.com/
Meet Daniel Vidal, Chief Strategy Officer at Expensify
LinkedIn: https://www.linkedin.com/in/daniel-vidal-b2314932/
Twitter: https://twitter.com/DanielVidal88
Earmark
Learn more: https://earmarkcpe.com/
Download on Apple App Store
Download on Google Play
Subscribe to
Earmark On The Road Podcast
The Accounting Podcast (formerly Cloud Accounting Podcast)
#ExpensiCon
Many thanks to Expensify for making this episode possible!
Learn more about Expensify here: https://www.expensify.com/
Learn more about ExpensiCon here: https://expensicon.com/
Meet Daniel Vidal, Chief Strategy Officer at Expensify
LinkedIn: https://www.linkedin.com/in/daniel-vidal-b2314932/
Twitter: https://twitter.com/DanielVidal88
Earmark
Learn more: https://earmarkcpe.com/
Download on Apple App Store
Download on Google Play
Subscribe to
Earmark On The Road Podcast
The Accounting Podcast (formerly Cloud Accounting Podcast)
#ExpensiCon
Creators and Guests
Guest
Daniel Vidal
After graduating with his MS from the University of Virginia, Daniel became an early employee of Expensify where he has been ever since. Helping Expensify grow to a dominant company not only in expense management but also in financial technology, Daniel has worn many hats for the company. Most notably, Daniel helped to start and has since led the Business Development team to help structure partnerships with industry giants like Intuit, Apple, the AICPA, as well as launching a world class accountants program, ExpensifyApproved!
